Privacy Policy

Last updated: 15/02/2026

1. Introduction

This privacy policy explains how Base Development ("we", "us", "our") collects, uses, and protects your personal information when you use our website or engage our services.

Base Development is operated by Dan Turnbull trading as Base Development, a sole trader specialising in custom internal solutions using Airtable, Softr, and other no-code tools.

2. Information We Collect

2.1 Information You Provide to Us

When you contact us or use our services, we may collect:

  • Name

  • Email address

  • Phone number

  • Business information (company name, role, industry)

  • Project details and requirements

  • Any other information you choose to provide through our contact forms or communications

2.2 Information Collected Automatically

When you visit our website, we collect certain information automatically through Squarespace's built-in analytics and cookie management system, including:

  • Browser type and version

  • Operating system

  • Pages visited and time spent on pages

  • Referring website

  • IP address (anonymised where possible)

2.3 Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. We use Squarespace's cookie management system, which includes:

  • Essential cookies: Required for the website to function properly

  • Analytics cookies: Help us understand how visitors use our website

You can control cookie preferences through your browser settings or our cookie consent banner.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

  • To respond to your enquiries and provide quotes

  • To deliver consulting and development services

  • To communicate with you about your project

  • To store and manage project data using Airtable, Google Drive, and email

  • To provide technical support and guidance

3.2 Business Operations

  • To maintain records of our business relationship

  • To comply with legal and regulatory obligations

  • To protect our legal rights and prevent fraud

3.3 Marketing Communications

We may keep your contact details to send occasional check-ins, follow-ups, and information about our services. We rely on legitimate interest as our lawful basis for this processing. You can opt out of marketing communications at any time by contacting us via the contact form on our website.

4. Legal Basis for Processing

Under UK data protection law, we process your personal information based on the following lawful bases:

  • Contract performance: To deliver the services you've engaged us for

  • Legitimate interests: For marketing communications, business development, and maintaining client relationships

  • Legal obligation: To comply with accounting, tax, and other legal requirements

5. How We Store and Protect Your Information

5.1 Data Storage

Your personal information and project data may be stored in:

  • Airtable (project databases and client information)

  • Google Drive (project files and documentation)

  • Email systems (correspondence and communications)

  • Squarespace (website enquiries and analytics)

All storage systems are password-protected and secured using industry-standard security measures.

5.2 Data Location

Some of the tools and services we use may store data on servers located outside the United Kingdom and European Union. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses

  • Adequacy decisions by the UK Government or European Commission

  • Service providers with appropriate security certifications

5.3 Data Retention

  • Project data: Retained for the duration of the project and as long as necessary to fulfil our contractual obligations

  • Contact information: May be retained longer for marketing purposes and maintaining business relationships

  • Financial records: Retained for 6 years to comply with UK tax and accounting requirements

  • Website analytics: Retained in accordance with Squarespace's retention policies

When data is no longer needed, it is securely deleted or anonymised.

6. Data Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

  • Third-party tools: Airtable, Google Drive, Squarespace, Softr, Zapier, Make, and other no-code tools necessary to deliver our services

  • Legal authorities: If required by law or to protect our legal rights

We do not use subcontractors or share your data with other service providers beyond the software tools listed above.

7. Your Rights

Under UK data protection law, you have the following rights:

  • Right of access: Request a copy of the personal information we hold about you

  • Right to rectification: Request correction of inaccurate or incomplete information

  • Right to erasure: Request deletion of your personal information (subject to legal retention requirements)

  • Right to restrict processing: Request that we limit how we use your information

  • Right to data portability: Request a copy of your information in a structured, machine-readable format

  • Right to object: Object to processing based on legitimate interests, including marketing communications

  • Right to withdraw consent: Where we rely on consent, you can withdraw it at any time

To exercise any of these rights, please contact us via the contact form on the Base Development website.

8. Client Projects and Confidentiality

When working on client projects, we may access, process, or store various types of business data depending on the project scope. This may include:

  • Business operations data

  • Customer or employee information

  • Financial or commercial data

  • Any other data necessary to deliver the contracted services

We treat all client data with strict confidentiality and implement appropriate security measures. We will only use this data for the purposes of delivering your project and will not use it for any other purpose without your explicit consent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are designed for businesses, sole traders, and non-profit organisations. We do not knowingly collect personal information from individuals under the age of 16.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information, please contact us via the contact form on the Base Development website.